Today many government entities offer a variety of services online through websites and mobile apps. This can include ordering a dog license, watching a council meeting, or requesting a trash pickup. While these online services are a convenience for both the government and its citizens, it is important that all citizens are able to use them.
For example, if your website has images, is there “alt text” that can share the meaning of the image to people who are blind and use screen readers?
How is the color contrast and text size on your website or app?
If you have video and audio recordings, do they have captions and/or transcripts?
To ensure that people with disabilities can access the services provided by state and local government websites and mobile apps, in April 2024 the U.S. Department of Justice published the Americans with Disabilities Act Title II Web and Mobile Application Accessibility Rule. This rule specifies the technical requirements that state and local governments must follow for their websites and apps. It also establishes timelines for complying with the requirements:
- State or local governments with a population of 50,000 or more persons: Compliance deadline: April 24, 2026
- State or local governments with a population of 0 to 49,999 persons: Compliance deadline: April 26, 2027
More information is available on the American with Disabilities Act (ADA) website https://www.ada.gov/resources/web-rule-first-steps/. Also, watch the Ohio Electronic Records Committee’s blog for additional posts about the rule.